Shipping & Handling information
Alash Lashes provide FREE Registered Shipping Australia wide for all eyelashes orders over $25 in one transaction, otherwise there is a $5 shipping charge for Lashes orders under $25.
All other items / mix orders
Alash Lashes provide FREE Registered Shipping Australia wide for all orders over $50 in one transaction, otherwise there is a $7 shipping charge for all other orders / mix orders under $50.
Example of mix orders: If you purchase 2 x Lipstick ($19.95 each) + 1 x Eyelashes ($10.95) which will equal to more than $50 in one transaction, shipping will be free.
We will ship out your order within 24 hours once payment is received and orders within NSW usually will take 1 - 2 working days to arrive, whilst all orders outside of NSW can take 2 - 6 working days to arrive depending on the delivery address.
Express post shipping
Available for only $10 to any deliveries in Australia, and is guaranteed next day delivery if your delivery address is within the express post network.
*NEW* Worldwide Shipping *NEW*
Alash Lashes provide FREE Registered Shipping for all international orders over $50 in one transaction, otherwise there is a $20 shipping charge for orders under $50.
Expected delivery time is 3 - 10 working days. Please note that we cannot control external factors that may impact the delivery times.
We use Australia post as a method of delivery and all your orders are trackable and recorded through the Australia Post website (http://auspost.com.au/track/).
Please be assured that we do take great care when sending the eyelashes out to you.
Please note - prices are in AUD and all items are shipped from NSW.
NSW to NSW
NSW to Other states
Return and Exchange Policy
Please note: due to health and hygienic reasons, we cannot accept any returns if eyelashes have been worn, damaged or removed from its packaging.
If for any other reason you would like to exchange or return your lashes, you must contact us within 3 days of receiving your lashes.
With the below conditions:
Alash lashes reserves the right to inspect all returned lashes, and they must be in their original condition when returned.